Softwave Limited Privacy Policy

Softwave Limited
Last Updated: 2024-09-02

At Softwave Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and digital platforms.

By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, company name, and job title when you contact us through our website or other communication channels.
Technical Data: IP address, browser type, operating system, referring URLs, and usage details as part of our site’s analytic tools.
Transaction Data: Records of your interactions with us, including inquiries, service requests, and transaction histories.
Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide our digital marketing, web design, development, and advertising services.
Customer Support: To respond to inquiries, support requests, and feedback.
Improvement of Services: To improve our website’s functionality, user experience, and service offerings.
Marketing Communications: To send you updates, newsletters, and promotions if you have opted in to receive these communications.
Legal Compliance: To comply with applicable laws and regulations or to respond to lawful requests by public authorities.

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
Legal Compliance: To comply with legal obligations, protect our rights, or respond to lawful requests from regulatory bodies.

4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal information.
Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
Deletion: The right to request that we delete your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your data under certain conditions.
Data Portability: The right to request that we transfer your data to another organization or directly to you under certain conditions.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and assist in our marketing efforts. You may disable cookies through your browser settings, though this may affect your ability to use some features of our website.

8. Links to Other Websites

Our website may contain links to other sites not operated by Softwave Limited. We are not responsible for the content or privacy practices of these external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this page periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Softwave Limited
Unit B, 3/F., Kai Wan House,
146 Tung Choi Street, Mongkok, Kowloon
Hong Kong
Email: support@softwaveagency.com
Website: https://softwaveagency.com