Terms and Conditions

Last Updated:  02/09/2024

Welcome to Softwave Limited! By using our website located at https://softwaveagency.com and our services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. Acceptance of Terms

By accessing or using the services provided by Softwave Limited, you agree to abide by these Terms and Conditions, our Privacy Policy, and any applicable laws and regulations. If you do not agree with any part of these terms, you must refrain from using our services.

2. Services Provided

Softwave Limited offers a range of digital marketing solutions, web design, development, and digital advertising services. The specifics of each service are outlined in the individual agreements or proposals provided to clients.

3. Eligibility

To use our services, you must:

Be at least 18 years of age.
Provide accurate and complete information when interacting with us.
Not use our services for any illegal or unauthorized purposes.

4. Use of Website

By accessing our website, you agree to:

Use the website only for lawful purposes.
Not engage in any activity that disrupts or interferes with the website’s functionality.
Refrain from uploading or transmitting malicious software, viruses, or harmful code.

5. Intellectual Property Rights

All content, logos, trademarks, designs, and intellectual property available on this website are the property of Softwave Limited or its licensors. You may not reproduce, distribute, or otherwise use any content from our website without prior written consent.

6. Client Responsibilities

If you are a client, you are responsible for providing all necessary information, assets, and feedback required for us to complete your project. Delays in providing these materials may result in project delays.

7. Payments and Fees

Payment terms and fees for our services will be outlined in the agreements or proposals provided to each client. Payment is due as per the terms set in the agreement. Failure to pay on time may result in service interruption or termination.

8. Refund Policy

All payments made to Softwave Limited for services are final, and no refunds will be issued unless otherwise stated in your agreement or mandated by law.

9. Limitation of Liability

Softwave Limited will not be liable for any direct, indirect, incidental, or consequential damages arising from:

The use or inability to use our website or services.
Unauthorized access to or alterations of your data.
Any other matter relating to the use of our services.

10. Indemnification

You agree to indemnify and hold harmless Softwave Limited, its employees, and affiliates from any claims, damages, or expenses arising from your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.

11. Termination

We reserve the right to terminate or suspend access to our website or services, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our business or users.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

13. Changes to Terms and Conditions

Softwave Limited reserves the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Continued use of our services after any changes constitute acceptance of the new terms.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Softwave Limited
Unit B, 3/F., Kai Wan House,
146 Tung Choi Street, Mongkok, Kowloon
Hong Kong
Email: support@softwaveagency.com
Website: https://softwaveagency.com